New Residents - Start Here!

Welcome to Lookout Mountain, GA. We are so excited for you to join our magical community. Moving into a new home can be an exciting adventure, but it also comes with a list of tasks and responsibilities to ensure a smooth transition. Whether you are relocating from across the country or just down the street, this guide is designed to help you navigate the process of settling into your new home in our mountain community. From setting up utilities to getting acquainted with local services, here's everything you need to know.

CITY VEHICLE DECALS

Under City Ordinance 88, all motor vehicles owned by residents must display an official city vehicle decal. This requirement enhances security and safety within the city. The decals, in combination with surveillance cameras throughout the mountain in both Georgia and Tennessee, allow our police to monitor vehicles more effectively, making it easier to distinguish between resident and nonresident motorists. This measure not only aids in crime prevention but also promotes the general public interest, welfare, and safety of the city's inhabitants, which is our utmost priority. Decals may be purchased in the office during normal operating hours. For fast service, fill out your form before you come in. Download here.

GOLF CART REGISTRATION

Golf cart registration is required to legally operate a golf cart within the city limits. In reference to O.C.G.A. section 40-6-360, a low-speed vehicle may be operated only on streets where posted speed limit is thirty-five miles per hour (35 mph) or less. This does not prohibit a low-speed vehicle from crossing a road or street at an intersection where the road or street has a posted speed limit of more than thirty-five miles per hour (35 mph) Gasoline-powered motorized carts are strictly prohibited.

Golf Cart Registration forms must be completed and an inspection of the golf cart must be performed by an officer. This can be scheduled by calling our PD at 706-820-1051. One of our officers will be more than happy to come to your home or you may bring it up to city hall. Cost of registration is $20 and must be renewed annually by July 31st.

STAY IN THE KNOW! CLICK HERE TO SIGN UP FOR CITY E-COMMUNICATIONS

UTILITIES AND SERVICES

When establishing utility services at your new residence, you will probably need:

Electricity
Natural Gas
Water
Sewer
Sanitation Services
Recycling
Internet

We suggest at least a week or two before your move-in date, you call the appropriate utility companies to ensure there is no interruption in services.

Electricity inside the city limits is provided by the Electric Power Board (EPB) of Chattanooga. To establish a new power account visit the EPB website or call 423-648-1EPB (1372).

Water service is provided by Tennessee American Water. They can be reached at 1-866-736-6420 or you may visit their website at www.amwater.com.

Sewer is maintained and billed by the city. The city obtains all billing information from Tennessee American Water. Therefore, you do not have to call to setup service. Your first bill will mailed and will contain instructions on setting up paperless billing, autopay, and other payment options. If you have further questions, please call 706-820-1586, ext. 3.
***Please review the Use and Care of your Sewer Grinder Pump sheet as soon as possible.***

Natural Gas in Georiga is regulated so that residents may choose their own provider. Georgia Gas Savings is a great resource that provides a platform where residents can view all providers along with current rates. You may visit their website for more information by going to www.georgiagassavings.com or by calling 1-866-349-6054.

Sanitation Services are provided by the city with pickup twice a week on Tuesday and Friday. Services are paid for through yearly property tax. Only household trash that is bagged and placed inside the city-provided trash can will be picked up. Please have the can placed at the edge of the road by 7:00 a.m. City ordinance requires residents to store cans at the house. If a resident is unable to bring the can back and forth from the house to the road, exceptions may be granted on a case-by-case basis. There is no need to call-in to establish service. Additional cans may be purchased by calling City Hall or coming into the office.

Yard Waste and Debris is picked up by Public Works. The team runs a pre-determined route but may be delayed due to seasonal or weather-related influxes in leaves and other debris. If you have an immediate need for pickup, please call City Hall. Leaves and brush must be kept in separate piles. Limbs and branches must not be greater then 4 inches in diamerter and 4 feet in length.

Dumpster Day is the first Saturday each month and is for items that may too large to go into the can for weekly pickup. The dumpsters are located at 1829 Lula Lake Road. There are only a few items that are not accepted. Please click here for more information.

Recycling is a shared service with the Town of Lookout Mountain, Tennessee. Cardboard, Single Stream Plastics, and Glass may be dropped off Monday - Friday from 9:00 a.m. to 3:00 p.m. at the Tennessee Public Works located at 800 Scenic Highway next to Truist Bank. Questions about recycling? Call 423-821-2417.

Internet services are offered by the following companies. It is necessary to speak directly to a customer service representative with each of these respective companies to determine if their services are available for the physical address you are inquiring about. Please keep in mind there may be other options to explore for this service.

EPB Fiber Optic
Phone: 423-648-1372
AT&T U-verse
Phone: 855-344-9902
Xfinity
Phone: 800-934-6489

CHANGE OF ADDRESS

Mail
To ensure that your mail is forwarded to your new address, please visit the local post office at 824 Scenic Highway, Lookout Mountain, TN 37350 (next to Massey's Kitchen). More info may be found here on the USPS website.

Drivers License Services
Current GA License:
Residents with an existing Georgia driver's license must change their address within 60 days of moving. An address change may be done online by downloading the DDS 2 GO Mobile App or in person at a DDS office. A needed document checklist may be viewed here, but please check online to ensure you have all required documents.

Out-of-State License:
If you are moving to Georgia from another state, you must transfer your current license to a valid GA license within 30 days of moving.
You must transfer your license in person at the local DDS Customer Service Center. Lookout Mountain residents may visit the DDS Center in Rock Springs or Trenton. A needed documentation checklist may be viewed here, but please check online to ensure you have all the required documentation before you go.

Trenton
75 Case Avenue
Trenton, GA 30752
Phone: 678-413-8400
Office Hours:
Monday ONLY
8:00 a.m. - 5:00 p.m
Rock Spring
156 Pin Oak Drive
Rock Spring, GA 30739
Phone: 678-413-8400
Office Hours:
Tuesday - Friday
8:00 a.m. - 6:00 p.m

More info may be found by going to https://dds.georgia.gov.

Tag & Title Office

Vehicles must be registered with the state within 30 days from the date you moved to Georgia. You will need to visit the Walker County Tag Office to apply for a Georgia Title and Registration. Please call or visit the website to ensure you have all documentation needed before you go.

Rock Spring Office
122 Hwy 95
Rock Spring, GA 30739
Phone: 706-638-2929
Fax: 706-638-1001
Office Hours
Monday - Friday
8:00 A.M. - 4:30 P.M
Rossville Office
2012 McFarland Gap Road
Rossville, GA 30741
Phone: 706-638-2929
Fax: 706-866-1802
Office Hours
Monday - Friday
8:00 A.M. - 4:30 P.M.

For more info visit https://walkercountytax.com.

Once you have your mail, driver's license, and tags handled, don't forget to update your address with your work, bank, insurance, pension, and credit card companies. If there is anything we failed to cover here, please give us a call. We will be more than happy to help in this exciting transition!